ABOUT
About
Verity Boak - Case Manager & Expert Witness
Boak & Associates is a Jersey-based occupational therapy practice providing independent expert witness evidence and complex case management in personal injury and clinical negligence matters.
The practice is led by Verity Boak BSc (Hons) OT, an occupational therapist with clinical practice dating back to 1999, 17 years’ experience as an expert witness, and case management practice since 2012.
Verity has prepared in excess of 220 expert witness reports and has participated in multiple case conferences and meetings of experts, including in high-value and highly reported cases. Her work is recognised for being clear, balanced and defensible, with recommendations that are clinically reasoned, proportionate and directly attributable to the index injury.
Boak & Associates works with a detailed understanding of the Jersey litigation process and the expectations of the Royal Court of Jersey, ensuring evidence and recommendations are robust, transparent and reliable.
Professional Standing & Registration
Verity is:
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Registered with the Royal Court of Jersey as an Occupational Therapist
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An expert witness in Jersey personal injury and clinical negligence matters
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HCPC registered as an Occupational Therapist
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A member of APIL (Association of Personal Injury Lawyers)
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A member of BABICM (British Association of Brain Injury Case Managers)
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A member of CMSUK (Case Management Society UK)
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A member of IRCM (Institute of Registered Case Managers)
SERVICES
Services
01
Expert Witness
Verity Boak has over 17 years’ experience as an expert witness, having prepared 220+ expert witness reports. She regularly takes part in case conferences and meetings of experts, including in high-value and complex matters.
02
Case Management
Verity has practised as a case manager since 2012, supporting individuals with catastrophic and life-changing injuries through long-term rehabilitation, recovery and community reintegration.
Her work as case manager includes involvement in high-value and highly complex cases, requiring careful coordination across health, care, legal and community systems in Jersey.
03
Care Consultancy
Verity has a level 5 diploma in leadership and management in adult care and has been delivering care packages to clients with complex needs for over two decades. She is currently a director of Nova Health, a specialist care provider in Jersey and Guernsey.
TESTIMONIALS
What clients are saying
During my recovery, Verity has been extremely emotionally supportive as well as professional and I have always felt comfortable in her presence since our first meeting...I am grateful for the input and expertise Verity has provided over the past 12 months and would recommend her to anyone seeking a case manager or occupational therapist.
If Verity had a suggestion, she always thoroughly explained the process from start to finish, to ensure I fully understood. Verity was pro-active in liaising with relevant parties ensuring the pressure was taken off me. This meant I didn't have to worry about making appointments and could focus on my health
Verity always made sure my views were heard. She spoke up for me and did not let my needs get lost in meetings with different services. I felt listened to and supported, even when discussions were complicated or decisions felt overwhelming
TEAM
Team
Over many years of practice, Verity has developed a well-established network of highly skilled professionals who contribute to the delivery of coordinated, evidence-based support for clients with complex needs.
This includes specialist therapists, clinical psychologists, a neuropsychiatrist, medical consultants, rehabilitation practitioners, and other allied health professionals with whom she has longstanding working relationships.
These relationships form a central part of the case management model, enabling access to clinicians who are trusted, responsive, and experienced in collaborative rehabilitation and medico-legal contexts.
What this means for clients and families:
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Confidence in clinical expertise
Professionals are selected on the basis of experience, clinical integrity, and a shared commitment to person-centred rehabilitation.
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Integrated multidisciplinary working
Established relationships facilitate clear communication and coordinated planning across the team.
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Timely and responsive intervention
The network enables support to be mobilised efficiently when needs evolve.
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Consistency and continuity
Shared understanding of rehabilitation goals supports coherent recommendations and reduces fragmentation.
Verity’s ability to draw on this trusted network strengthens the support she offers, ensuring that clients benefit from coordinated expertise and carefully considered clinical input at each stage of their rehabilitation journey.
TESTIMONIALS
What colleagues are saying
I have had the pleasure of working alongside Verity as part of a multidisciplinary team supporting a child with complex physical and medical needs, and I can confidently say she is an exceptional case manager.
Verity brings a high level of professionalism to every aspect of her role, while always keeping the child and family at the centre of decision-making. Her communication is clear, timely and respectful, ensuring that everyone involved in the child’s care feels informed, valued and able to contribute meaningfully...I would not hesitate to work with Verity again and would highly recommend her as a case manager for children with complex needs.
T.
Specialist Paediatric Physiotherapist
Working alongside Verity Boak has been consistently positive. She demonstrates a strong understanding of multidisciplinary roles and creates a respectful environment in which professional views are valued. Verity keeps the client at the centre of decision-making and ensures that occupational therapy recommendations are meaningfully translated into practical, outcome-focused plans.
L.
Specialist Occupational Therapist and Expert Witness
Verity is a highly effective and professional case manager who combines strong advocacy for her clients with a pragmatic understanding of legal and rehabilitation processes. She communicates clearly, works constructively with all parties, and maintains a firm focus on the client’s best interests. Her collaborative approach makes her a trusted and reliable professional to work with in complex injury cases.
Scott Rigby
Partner, Stewarts Law
NEWS & INSIGHTS
News & Insights